Useful communities are built by contribution.
You do not need another group chat to mute. Global MSP Community is organised around specific reasons to take part: contribute evidence, compare an operating problem with peers, meet people at a briefing, or help make industry knowledge better.
Answer short questions. Get the findings back.
The panel is our recurring practitioner sample. It helps us see whether something is a loud anecdote or a pattern worth investigating.
A few minutes at a time
Most pulse questions should be answerable quickly. Longer interviews are invited separately.
See what peers report
Contributors receive findings and invitations to research briefings rather than only requests for more data.
Set the research agenda
Panel members can suggest questions and vote on which issues deserve deeper work.
Small rooms for questions you would not ask from a conference stage.
Roundtables are typically 12–20 people with one facilitator and one issue. They may use Chatham House Rule where that helps participants speak candidly.
How are you pricing this?
Compare packaging, discount pressure, renewal behaviour and how others define value.
Where is delivery getting stuck?
Service desk, stack complexity, documentation, automation, onboarding and customer fit.
What changes at the next stage?
Hiring managers, professionalising sales, acquisitions, succession and moving from technician to CEO.
Bring something concrete.
The best contribution is specific experience, evidence or access to a question the industry needs answered.
People should be able to participate without becoming inventory.
Member contact details are not a general prospecting asset. Technology partners can support research and events, but follow-up is opt-in and sponsored work is labelled.
No unsolicited pitch loops
Meeting someone at an event is not permission for an automated sequence.
No disguised sponsorship
Commercial support and conflicts are disclosed where relevant.
No synthetic authority
No invented quotes, fake member numbers or “research” claims without a method behind them.
Join the Research Panel
Tell us where you sit in the managed-services market. This V4 preview does not send data.